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Admissions Operations

Admissions Proactive Outreach Agent

Flags high-intent visitors for proactive Maya chat outreach by setting a proactive_chat_pending flag on visitors who have high intent scores but no active conversation.

AdmissionsLiveInternal (Colaberry Enterprise)Verified
Status
Live

Production-ready

Department
Admissions Operations

Admissions department for Colaberry Enterprise agents

Source
Internal (Colaberry Enterprise)

Built by Colaberry

About

About the Agent

What this agent does, the challenges it addresses, and where it delivers value.

Flags high-intent visitors for proactive Maya chat outreach by setting a proactive_chat_pending flag on visitors who have high intent scores but no active conversation.

Challenges This Agent Addresses

  • 1**Admissions**: Maya proactively engages high-intent visitors before they leave
  • 2**Sales**: Capture interested visitors who may not initiate chat themselves
  • 3**Conversion**: Reduce bounce rate on key pages by proactive engagement
Workflow

How the Agent Works

Step-by-step operational flow showing how this agent processes tasks end-to-end.

1

Step 1

Finds visitors with intent scores >= 60

2

Step 2

Skips visitors who already have an active conversation

3

Step 3

Skips visitors who already have proactive_chat_pending set

4

Step 4

Sets the proactive chat flag with context (reason, intent score, intent level)

5

Step 5

The frontend picks up this flag and triggers a proactive Maya greeting

Execution Modes

Trigger: cron (every 5 minutes)
Data

Inputs & Outputs

What data this agent consumes and the artifacts or actions it produces.

Input Data

  • IntentScore records with score >= 60
  • Visitor metadata for proactive chat status

Deliverables

  • Visitor metadata updated with proactive_chat_pending = true and context

Core Tasks

  • Admissions Operations
Integrations

Systems Connected

Internal systems, APIs, and tools this agent integrates with.

Tools & APIs

IntentScore model (intent identification)ChatConversation (active conversation check)Visitor model (metadata flag)Frontend chat widget (proactive greeting trigger)
Specifications

Agent Specs

Technical specifications, requirements, and deployment details.

Status
Live
Industry
Admissions
Source
Internal (Colaberry Enterprise)
Department
Admissions Operations
Verified
Yes
Visibility
Public
Last Updated
March 27, 2026
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