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Admissions Operations

Admissions Assistant Agent

Serves as the operational hub for admissions by building daily call queues from high-intent visitors, verifying governance eligibility for each, and monitoring the overall backlog of callbacks, pending actions, documents

AdmissionsLiveInternal (Colaberry Enterprise)Verified
Status
Live

Production-ready

Department
Admissions Operations

Admissions department for Colaberry Enterprise agents

Source
Internal (Colaberry Enterprise)

Built by Colaberry

About

About the Agent

What this agent does, the challenges it addresses, and where it delivers value.

Serves as the operational hub for admissions by building daily call queues from high-intent visitors, verifying governance eligibility for each, and monitoring the overall backlog of callbacks, pending actions, documents, calls, emails, and SMS messages.

Challenges This Agent Addresses

  • 1**Admissions Team**: Daily prioritized call list for admissions counselors
  • 2**Management**: Real-time backlog visibility across all communication channels
  • 3**Operations**: Early warning for growing backlogs
Workflow

How the Agent Works

Step-by-step operational flow showing how this agent processes tasks end-to-end.

1

Step 1

Queries the top 30 high-intent visitors (score >= 70), ordered by score descending

2

Step 2

For each visitor, runs the Call Governance Agent to check 24-hour rule eligibility

3

Step 3

Builds a call queue with visitor_id, score, and eligibility status

4

Step 4

Counts pending callbacks, pending actions, and today's documents, calls, emails, and SMS

5

Step 5

Produces an operational health report action with all metrics

Execution Modes

Trigger: cron (every 10 minutes)
Data

Inputs & Outputs

What data this agent consumes and the artifacts or actions it produces.

Input Data

  • IntentScore records with score >= 70
  • CallbackRequest, AdmissionsActionLog, DocumentDeliveryLog, CallContactLog counts

Deliverables

  • Prioritized call queue with eligibility flags per visitor
  • Operational health report with pending callbacks, actions, and daily communication counts

Core Tasks

  • Admissions Operations
Integrations

Systems Connected

Internal systems, APIs, and tools this agent integrates with.

Tools & APIs

Admissions Call Governance Agent (eligibility checks)IntentScore model (high-intent visitor identification)CallbackRequest, AdmissionsActionLog, DocumentDeliveryLog, CallContactLog (backlog metrics)
Specifications

Agent Specs

Technical specifications, requirements, and deployment details.

Status
Live
Industry
Admissions
Source
Internal (Colaberry Enterprise)
Department
Admissions Operations
Verified
Yes
Visibility
Public
Last Updated
March 27, 2026
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