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Admissions Operations

Admissions Conversation Task Monitor

Scans active chat conversations for actionable task requests from visitors using pattern matching. Detects requests for callbacks, emails, SMS, documents, and appointments, then creates the appropriate action records.

AdmissionsLiveInternal (Colaberry Enterprise)Verified
Status
Live

Production-ready

Department
Admissions Operations

Admissions department for Colaberry Enterprise agents

Source
Internal (Colaberry Enterprise)

Built by Colaberry

About

About the Agent

What this agent does, the challenges it addresses, and where it delivers value.

Scans active chat conversations for actionable task requests from visitors using pattern matching. Detects requests for callbacks, emails, SMS, documents, and appointments, then creates the appropriate action records.

Challenges This Agent Addresses

  • 1**Admissions**: Automatically detect when visitors request callbacks or documents
  • 2**Operations**: Tasks are created instantly without waiting for manual review
  • 3**Quality**: Ensure no visitor request goes unprocessed
Workflow

How the Agent Works

Step-by-step operational flow showing how this agent processes tasks end-to-end.

1

Step 1

Finds all active conversations and their unscanned visitor messages

2

Step 2

For each message, checks against task detection patterns: document requests, callback requests, email requests, SMS requests, appointment requests

3

Step 3

Deduplicates against existing AdmissionsActionLog entries for the same message

4

Step 4

Creates the appropriate task record (e.g., CallbackRequest for callback requests)

5

Step 5

Logs a pending AdmissionsActionLog entry for each detected task

Execution Modes

Trigger: cron (every 2 minutes)
Data

Inputs & Outputs

What data this agent consumes and the artifacts or actions it produces.

Input Data

  • Active ChatConversations and their visitor messages
  • Pattern matching against task detection regex rules

Deliverables

  • AdmissionsActionLog entries for detected tasks (pending status)
  • CallbackRequest records for callback requests
  • Task detection actions with matched patterns

Core Tasks

  • Admissions Operations
Integrations

Systems Connected

Internal systems, APIs, and tools this agent integrates with.

Tools & APIs

ChatConversation and ChatMessage (message scanning)CallbackRequest (callback creation)AdmissionsActionLog (task tracking)
Specifications

Agent Specs

Technical specifications, requirements, and deployment details.

Status
Live
Industry
Admissions
Source
Internal (Colaberry Enterprise)
Department
Admissions Operations
Verified
Yes
Visibility
Public
Last Updated
March 27, 2026
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