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Service Automation

Content Optimization Agent

Detects campaigns with low open or reply rates and proposes AI-generated rewrites for pending emails. Operates in suggest-only mode - creates proposals that require admin approval.

Customer ServicesLiveInternal (Colaberry Enterprise)Verified
Status
Live

Production-ready

Department
Service Automation

Customer Services department for Colaberry Enterprise agents

Source
Internal (Colaberry Enterprise)

Built by Colaberry

About

About the Agent

What this agent does, the challenges it addresses, and where it delivers value.

Detects campaigns with low open or reply rates and proposes AI-generated rewrites for pending emails. Operates in suggest-only mode - creates proposals that require admin approval.

Challenges This Agent Addresses

  • 1**Marketing**: Data-driven email content optimization
  • 2**Sales**: Improve campaign engagement without manual rewriting
  • 3**Governance**: All changes require human approval
Workflow

How the Agent Works

Step-by-step operational flow showing how this agent processes tasks end-to-end.

1

Step 1

Finds active campaigns and computes engagement metrics from the last 48 hours

2

Step 2

Identifies campaigns below open rate (10%) or reply rate (1%) thresholds

3

Step 3

Generates AI-rewritten subject lines and body content

4

Step 4

Creates ProposedAgentAction records (never directly modifies content)

5

Step 5

An admin must approve proposals before they take effect

Execution Modes

Trigger: cron
Data

Inputs & Outputs

What data this agent consumes and the artifacts or actions it produces.

Input Data

  • Active campaigns with engagement metrics (last 48 hours)
  • Open rate threshold: 10%, reply rate threshold: 1%, minimum sample: 10

Deliverables

  • ProposedAgentAction records with AI-rewritten email content
  • Proposal reasoning with before/after metrics

Core Tasks

  • Service Automation
Integrations

Systems Connected

Internal systems, APIs, and tools this agent integrates with.

Tools & APIs

InteractionOutcome model (engagement metrics)aiMessageService (content generation)agentPermissionService (proposal creation)
Specifications

Agent Specs

Technical specifications, requirements, and deployment details.

Status
Live
Industry
Customer Services
Source
Internal (Colaberry Enterprise)
Department
Service Automation
Verified
Yes
Visibility
Public
Last Updated
March 27, 2026
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